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Pam Delagardelle is president and CEO of UnityPoint Health-Waterloo.

What drives you?

It is a deep passion for creating access to health care. It’s the legacy I want to leave — better access, more affordable care. I started out as a nurse. I was born to be in health care. But I never expected or wanted to be CEO. But it’s about creating a culture in this organization that builds relationships with patients, where leaders lead to improve health in the community.

What’s your biggest accomplishment in 2017?

I believe we have done a lot to improve access to care. Our new urgent care centers (Prairie Parkway in Cedar Falls and San Marnan Drive location in Waterloo) are solving access issues. Saving Marshalltown Hospital from bankruptcy and preventing interruption of care is another. (UnityPoint acquired UnityPoint Health — Marshalltown, which includes a hospital, outpatient medical park and four primary care clinics.)

What are your goals for 2018?

The goal is to continue moving forward with more accessible locations and continue to be a more affordable solution for health care. We’re going to have a year of stabilization to optimize the work we are doing.

What makes the Cedar Valley a great place for business?

It’s the people. We rarely have trouble recruiting caregivers to come here. When people come here they see our great schools, neighborhoods, theaters, music, trails. We’re small enough to be friendly and large enough to have plenty of things and activities to enjoy. And we can be where we need to be in 10 to 15 minutes.

What’s a lesson you’ve learned in your journey?

At this point in my career it’s to create an environment for people to develop. I feel a responsibility in my role to give opportunities for growth and development. I want to model that. I owe it to the community to give back my talents and time.


Lifestyles and Features Editor

Lifestyles Editor for The Courier

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