Pizza prank costs hundreds of dollars

2012-05-18T13:00:00Z 2012-12-03T15:15:02Z Pizza prank costs hundreds of dollarsBy JEFF REINITZ, jeff.reinitz@wcfcourier.com Waterloo Cedar Falls Courier

WATERLOO, Iowa --- Waterloo police are investigating a prank that cost a local pizzeria hundreds of dollars.

A man placed an order with the Papa John's Pizza for 55 pizzas, but when the deliver driver arrived at the address, the employee was told no one had ordered the food.

According to the police report, the order was phoned in at about 11:07 p.m. to the Papa John's location at 1608 University Ave. The caller said he was at the John Deere site at 2000 Westfield Ave., and asked for the food to be delivered to a certain lobby.

The bill was $590.50 to be paid at the time of delivery, and the caller left a cell phone number.

Employees called the number back to verify the order, and the person who answered confirmed it.

The pizzas were baked and sent out, but the guard at John Deere said no one there was expecting pizza. By this time, no one was answering the cell number that called in the order.

The security official said the company had three employees with the same name that the caller left. But none of them were on at work at the time, and none of them had the cell number.

Police later called the number, and phone went to voice mail, according to the incident report.

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(34) Comments

  1. 3c3c3c
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    3c3c3c - May 31, 2012 2:08 pm
    Excuse me, but calling back isn't enough, demanding a prepay for an order that huge would have been the sensible thing to do. So if they have callers phone number now they can try to find who called from number (probably a 292# from Deere Facility),but that didn't seem to be enough to nail the culprit Cruiser said: "The article clearly states they did verify."

  2. Cruiser
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    Cruiser - May 29, 2012 6:45 pm
    The article clearly states they did verify.

    3c3c3c said: "So what you are saying is the pizzeria doesn't need to change anything, just keep taking any and all orders without verifying, because it's not their fault if this sorta thing happens again??????????????????????????????? "

  3. 3c3c3c
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    3c3c3c - May 29, 2012 12:44 pm
    So what you are saying is the pizzeria doesn't need to change anything, just keep taking any and all orders without verifying, because it's not their fault if this sorta thing happens again???????????????????????????????
    cubbies08 said: "It says alot about the character of a person that believes the company is at fault here. This is the society we have become. Blame someone else."

  4. cubbies08
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    cubbies08 - May 29, 2012 10:06 am
    It says alot about the character of a person that believes the company is at fault here. This is the society we have become. Blame someone else.
  5. 3c3c3c
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    3c3c3c - May 27, 2012 12:36 pm
    Of course it's the callers fault but the pizzeria dropped the ball here by not verifying, and i don't think anyone will go hungry cuz of this, if the pizzeria simply verifies orders before making the pizza...this couldn't be simpler!
    mattybear said: "It is not that unusual for a large order to come from Deere on the off shift. Its not that uncommon to have orders of 10, 20 or even more pizzas ordered on a monthly basis if guys get together and order. And even though an order that big should have raised flags Im sure the manager...if even informed..just thought it was another large order.Dont put blame on the pizza place put blame on the moron that called it in. I sure this will now affect future orders from off shift guys that dont have many options for food."

  6. Sparkette
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    Sparkette - May 25, 2012 8:07 am
    Ah, Foghorn, you make me laugh. I don't work for Deere, but I do know a little about how a larger corporation works when ordering lunch. I know the hoops some corporations make people jump through when ordering for guests and/or employees.

    In my company we've ordered for as little as 5 people up to 100. And, yes, we've ordered pizza some of those times, and yes, we've ordered from Papa Johns, and yes, it has been up to 50 pizzas at times. They have always delivered our lunch hot and ready. That's what they are known for...that's why people call them. And we've never needed to give prior notice, or give a credit card number, before getting our lunch.

    To get all huffy and suggest that I had something to do with it just gave me a great big belly laugh this morning...thanks! Then, on top of that, still saying it was the pizza joint's fault...well, THAT's a way to start a Friday.

    You can defend the criminal all you want. It doesn't change the fact that some low life committed a crime. It doesn't change the fact that Papa John's was doing what it's in business to do, deliver food.

    You still haven't said EXACTLY what YOU would have done differently. But, see, it's easy to sit in your chair and place blame; it’s not so easy to solve problems and run a business.

    And, keep up the good jokes, we all need a good laugh in times like these!
  7. mattybear
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    mattybear - May 24, 2012 9:30 pm
    It is not that unusual for a large order to come from Deere on the off shift. Its not that uncommon to have orders of 10, 20 or even more pizzas ordered on a monthly basis if guys get together and order. And even though an order that big should have raised flags Im sure the manager...if even informed..just thought it was another large order.
    Dont put blame on the pizza place put blame on the moron that called it in. I sure this will now affect future orders from off shift guys that dont have many options for food.
  8. FogHorn
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    FogHorn - May 24, 2012 12:32 pm
    Yes, Sparky, I mean Sparkette, it is STILL the pizza joint's fault, or rather, the manager on duty at the time. NO ONE takes those kind of orders without varifying the source. NO ONE would expect Deere's or any other corporate account to order 55 pizzas AT LUNCH TIME WITHOUT PRIOR NOTICE. I would wager you had something to do with it...
  9. Sparkette
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    Sparkette - May 23, 2012 10:53 am
    FogHorn said: Why would anyone think that Deere's would order 55 pizzas without making arrangements in advance. IT IS the pizza joint's fault!


    Just what, exactly, do you think the pizza joint should have done different? How far in advance do you want people's arrangements to be? An hour? A day? Or, should they demand someone come in with a check? (Kinda negates 'delivery' doesn't it?) CC number over the phone? So, how many pizza's are required to demand a CC#? 2? 3? 10? And, if it's a business, what do you do when they need to attach a PO to the order? What do you do when the Admin Assistant is told to order pizza for a business meeting, but the boss has the CC card? Refuse to deliver until the boss comes out of the meeting? What if accounting says they will only pay with by cutting a check? What do you want them to do if everyone just pitched in ten bucks and the pizza is going to be paid for with cash?

    Blaming the pizza joint is improper. Place blame where blame is due, at the person who placed the call and ordered the pizza.

    My guess is an ex-employee that has a grudge.

  10. SB
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    SB - May 22, 2012 3:10 pm
    WOW what a prank. I bet John Deere orders pizzas from there for parties and such, but I'm sure for an order that size there are one or two main people from John Deere's office who places these orders and probably from some kind of corporate account which I'm sure Papa John's should have on record by now. Just saying - there were probably some red flags that were missed. Unfortunately, the people at Papa John's were just attempting to provide service and sell their product, too.
  11. 3c3c3c
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    3c3c3c - May 22, 2012 2:32 pm
    We are waiting for a follow up or something here, if they cant find culprits on this one........
  12. FogHorn
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    FogHorn - May 22, 2012 12:34 pm
    Why would anyone think that Deere's would order 55 pizzas without making arrangements in advance. IT IS the pizza joint's fault!
  13. KitNERD
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    KitNERD - May 21, 2012 2:07 pm
    So where did the pizza's end up? Lets see if this question is answered?
  14. badtoe
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    badtoe - May 20, 2012 2:57 pm
    I agree with Kitster! There is too much evidence for this one not to be solved! The franchise did the right thing by calling the number back to confirm the order and then got pranked. They will find whoever made that order and they will be charged soon!
  15. 3c3c3c
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    3c3c3c - May 20, 2012 2:12 pm
    It's callers fault, but that big of order is an exception so Papa John's should have verified order asked for prepay etc...
    ...Dave88 said: "Funny you people are trying to make this Papa Johns fault. Papa Johns was doing their job and trying to service a customer in a highly competitive market. This prank will cost all of us with higher prices and more rules that will make things less convenient for all of us. There are regulations that require business's to throw food away in circumstances like this. In the food service industry you cannot just simply give unused food away. Most likely was all thrown away."

  16. 3c3c3c
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    3c3c3c - May 20, 2012 2:08 pm
    The number should lead to culprit, why would a pizzaria take such a large order without verifying and/or asking for a prepay with credit or debit over phone?
  17. kitster
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    kitster - May 20, 2012 8:39 am
    I bet the police will solve this one within days. Then someone's gonna be grounded!
  18. jasonmburns
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    jasonmburns - May 20, 2012 6:24 am
    Dave88 said: "Funny you people are trying to make this Papa Johns fault. Papa Johns was doing their job and trying to service a customer in a highly competitive market. This prank will cost all of us with higher prices and more rules that will make things less convenient for all of us. There are regulations that require business's to throw food away in circumstances like this. In the food service industry you cannot just simply give unused food away. Most likely was all thrown away."

    Right on Dave88.
  19. Dave88
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    Dave88 - May 19, 2012 9:12 am
    Funny you people are trying to make this Papa Johns fault. Papa Johns was doing their job and trying to service a customer in a highly competitive market. This prank will cost all of us with higher prices and more rules that will make things less convenient for all of us. There are regulations that require business's to throw food away in circumstances like this. In the food service industry you cannot just simply give unused food away. Most likely was all thrown away.
  20. Think
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    Think - May 19, 2012 9:00 am
    That's a bunch of dough to lose.Even the toss away phones can be traced. I hope people aren't so stupid as to think they are.
  21. wildoldlady
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    wildoldlady - May 19, 2012 8:19 am
    unipanther said: "I'm sure it cost more then $11.00 to make 55 pizzas, what kind of math are you doing?"

    Must have learned math at the same place you learned English. It should be "cost more THAN...". Something about glass houses and stones come to mind.
  22. NewsReader
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    NewsReader - May 19, 2012 8:14 am
    Do you think a credit card number would of been anymore real than the party of the cell phone?
  23. Manning
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    Manning - May 19, 2012 3:16 am
    Yes, Papa John's probably should have been more suspicious on an order that large. But if their biggest mistake is that they trust people...is that really so bad? This is Iowa, after all. ;-)

    As far as saying the fact that a cell phone was used should have been their first clue, I'm not sure what decade you are living in, but there are many people who don't use anything BUT a cell phone to make calls, including when they are making calls from work. It is often easier, because you have your phone at your side most of the time, and the number you want to call is often programmed into it, so that you don't have to look it up as you would if calling from an office phone or pay phone. So, no, a cell phone being used to call in a pizza order would not arouse suspicion for most people. Also, these days you can't always tell if a number is a cell number or a landline.

    If I were the manager of that business, I would have offered a special on the next 55 pizzas that were ordered. Offer them the pre-made ones at $3.00 off or something.

    Those of you who have no concern for the loss of the business have obviously never owned a business of your own. Not only that, but you have no understanding of economics. As Scooterbug said, their loss is our loss, because the expenses of a business necessarily get passed along to the customers.
  24. scooterbug
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    scooterbug - May 18, 2012 7:37 pm
    Typical responses. It's crap like this that makes their cost go up, which means so does yours.

    Seriously, FDloo? Giving the low life pointers on how to rip off a business?! Nice.
  25. chatty1
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    chatty1 - May 18, 2012 5:25 pm
    I bet they knew who's phone number that actually was before the night was over! Just have to find the person.
  26. unipanther
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    unipanther - May 18, 2012 5:11 pm
    skilledlabor said: "Retail $500+. Actual cost to make 55 of those pizzas: $11.00."

    I'm sure it cost more then $11.00 to make 55 pizzas, what kind of math are you doing?
  27. Ha Ha Happy Now
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    Ha Ha Happy Now - May 18, 2012 4:32 pm
    Did they order any beverages?
  28. auntmerder
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    auntmerder - May 18, 2012 3:35 pm
    i hope those pizza's were taken to a local food place that serves the needy, like the salvation army, and not thrown away
  29. FDloo
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    FDloo - May 18, 2012 2:57 pm
    I don't really feel bad for the pizza place... Like you both said, why not ask for the credit card before following through with such a large order? The fact that he gave a cell phone number should have been their first clue. The sap who played the prank should have thought twice before using a cell phone though, police can easily figure out who it is...shoulda used a pay phone =)
  30. Out-of-towner
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    Out-of-towner - May 18, 2012 2:52 pm
    So....what happened to the 55 Pizzas? I kind of like cold pizza for breakfast...
  31. skilledlabor
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    skilledlabor - May 18, 2012 2:04 pm
    Retail $500+. Actual cost to make 55 of those pizzas: $11.00.
  32. Iowamom22
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    Iowamom22 - May 18, 2012 1:51 pm
    What did they do with 55 pizzas? I want an answer to that. I hope they didnt just put them in the dumpster.
  33. timbrackett
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    timbrackett - May 18, 2012 1:50 pm
    yeah, why wouldn't they have a policy that any order over a certain amount must be paid with a credit/debit card?
  34. wujethro
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    wujethro - May 18, 2012 1:21 pm
    i would have asked for a credit card number b4 making that many...juss sayin...
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