Contact Us

If you do not receive your printed Courier by 5:00 PM Monday through Friday (Rural route delivery 5:30 PM) or by 8:30 AM on Sunday morning please contact us at 319-291-1444. Our Customer Service Department is open from 9AM to 6:30PM Monday through Friday and from 8AM to 11AM on Sunday. Subscribers in our Metro area will have a newspaper redelivered if they call at this time. Subscribers outside of our redelivery area will have their carrier contacted to redeliver the paper.

You may also contact via e-mail by Clicking Here

Please remember to call us the day before you wish to have your subscription started, or put on vacation hold.  – Thank you.

Mailing Address:
P.O. Box 540
100 E. 4th St.
Waterloo, Iowa 50704

Office Hours:
Monday-Friday: 8 a.m. to 5 p.m
DEPARTMENT PHONE NUMBERS
• Main office - (319) 291-1400 or toll free (800) 798-1717
• Circulation - (319) 291-1444 or toll free (800) 798-1730
• Newsroom - (800) 798-1702, Fax: (319) 291-2069
• Call the Courier - (319) 234-3566
• Retail Advertising - (319) 291-1478
• Classified Ads - (319) 291-1411 or (800) 798-1741
• Human Resources - (563) 383-2478
GENERAL EMAILS
COURIER STAFF
Click a department name to view names and contact information for our various departments.
David A. Braton (319) 291-1500
Nancy Newhoff, Editor (319) 291-1445
Pat Kinney (319) 291-1426
COMMUNITY
Catherine Kittrell (319) 291-1462
Tish Flattery (319) 291-1460
Letters to the Editor
FEATURES
Meta Hemenway-Forbes (319) 291-1483
Melody Parker (319) 291-1429
Special Sections Editor
NEWS
Dennis Magee (319) 291-1451
Regional Editor
Holly Hudson (319) 291-1586
Terry Hudson (319) 291-1582
Editorial Page Editor
Jim Offner (319) 291-1598
Business Editor
Mike Anderson (319) 291-1581
Cedar Falls City Reporter
Tim Jamison (319) 291-1577
Waterloo City Reporter
John Molseed (319) 291-1418
Business Reporter
Jeff Reinitz (319) 291-1578
Police and Courts Reporter
Andrew Wind (319) 291-1507
Waterloo Schools / HCC Reporter
Christinia Crippes (319) 291-1579
Doug Newhoff (319) 291-1467
Jim Sullivan (319) 291-1434
Sports Reporter
Jim Nelson (319) 291-1521
Sports Reporter
Nick Petaros (319) 291-1428
Sports Reporter
Carson Tigges (319) 291-1468
Matthew Putney 319-291-1476
Brandon Pollock (319) 291-1476
Staff Photographer
Tiffany Rushing (319) 291-1476
Staff Photographer
Dawn Sagert (319) 291-1476
Staff Photographer
Christopher Koop (319) 291-1572
Tara Seible (319) 291-1403
Advertising Director
Sarah Smith (319) 291-1514
Advertising Sales Manager
Rex Goodrich (319) 291-1435
Automotive Sales Manager
Sheila Kerns (319) 291-1448
Niche Manager / Business Development
Stephanie Sparks (319) 291-1436
Real Estate Sales Specialist
Scott Kinter, Circulation Director (319) 291-1501
Circulation Director
Customer Service (319) 291-1444
Barb Anderson (319) 291-1546